Based on public reviews and response behavior.
598 reviews over 699 days (about 26 per month). Busiest month: 97% of reviews — one month dominates this sample.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 22 Oct 2026
Score
52.1
Industry average 57.8
5.7 below average
Rating
4.90
Industry average 4.00
0.90 above average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 16% negative
Covering January 2024 — 580 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 15% negative and 3% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 598 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 26%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 134 mentions with a sentiment score of 87.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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