FortCrate

Gaming & Esports • Canadaaltyhubs.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+13.4 vs. last month4.90 ★ average rating · 598 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#131of 259

Top 51% · Mid Pack

#1 (best)#259 (worst)

#129Peer

#130Peer

#131This company

#132Peer

#133Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 16% negative

81%

positive

Positive81%
Neutral3%
Negative16%

Sentiment Balance

Covering January 2024 — 580 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 15% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 585 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

22.3%

Pricing

21.6%

Loyalty

17.3%

Response Speed

14.6%

Customer Support

8.0%

Most feedback concerns Product Quality.

The most common complaint theme is Delivery Shipping, making up 2.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100

45/100

signal score

•Built from a negative-review share of 54.7% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

95.5%

4★

2.0%

3★

0.7%

2★

0.3%

1★

1.5%

Based on 598 analyzed reviews. Sentiment is improving: 99.0% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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