Customereye

FUT Coin Shop

Gaming & Esports • United Statesfutcoinshop.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
+5.9 vs. last month4.92 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#66of 259
Top 25% · Upper Half
#1 (best)#259 (worst)
#64Peer
#65Peer
#66This company
#67Peer
#68Peer

Overall Customer Sentiment

Above Average

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering September 2024 — 15 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
26.9%
Loyalty
15.2%
Customer Support
15.0%
Delivery Shipping
11.5%
Product Quality
10.9%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM23/100
23/100
signal score
  • Built from a negative-review share of 23.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
96.5%
4
1.8%
3
0.5%
2
0.0%
1
1.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.9% of reviews in the last three months were positive, compared with 98.9% in the three months before that.

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