Customereye

PRAGA MEDICA

Healthcare & Medical • Czech Republicwww.pragamedica.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

62/100
4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#165of 615
Top 27% · Upper Half
#1 (best)#615 (worst)
#163Peer
#164Peer
#165This company
#166Peer
#167Peer

Overall Customer Sentiment

Above Average

96% of reviews positive, 4% negative

96%
positive
  • Positive96%
  • Neutral1%
  • Negative4%

Sentiment Balance

Covering August 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
20.7%
Loyalty
18.9%
Product Quality
14.3%
Pricing
9.9%
Communication
9.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW5/100
5/100
signal score
  • Built from a negative-review share of 5.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
94.2%
4
2.7%
3
0.7%
2
0.2%
1
2.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 97.6% in the three months before that.

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