Customereye

Somerset Early Scans Limited

Healthcare & Medical • United Kingdomwww.somersetearlyscans.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

76/100
4.97 ★ average rating · 599 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#5of 615
Top 1% · Top Tier
#1 (best)#615 (worst)
#3Peer
#4Peer
#5This company
#6Peer
#7Peer

Overall Customer Sentiment

Category Leader

96% of reviews positive, 3% negative

96%
positive
  • Positive96%
  • Neutral1%
  • Negative3%

Sentiment Balance

Covering October 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 584 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
26.6%
Loyalty
25.2%
Product Quality
15.7%
Pricing
14.2%
Onboarding
5.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW7/100
7/100
signal score
  • Built from a negative-review share of 7.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
97.0%
4
2.7%
3
0.3%
2
0.0%
1
0.0%

Based on 599 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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