Customereye

Imaginatal

Healthcare & Medicalimaginatal.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 191 days (about 32 per month). Busiest month: 19% of reviews. Languages: en 100%.

Overall Score

96/100
−1.2 vs. last month4.85 ★ average rating · 200 reviews
96/100 from 200 reviews over 7 months, moderate confidence.

Healthcare & Medical average: score 63.0, rating 4.30 stars, reply rate 44.4%, over 2,535 ranked companies · benchmark 4 Oct 2026

Score

95.7

Industry average 63.0

32.7 above average

Rating

4.85

Industry average 4.30

0.55 above average

Reply rate

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Industry average 44.4%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#18of 2535 ranked in Healthcare & Medical
Top 1% · Top Tier
#1 (best)#2535 (worst)
#16Peer
#17Peer
#18This company
#19Peer
#20Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

96% of reviews positive, 4% negative

96%
positive
  • Positive96%
  • Neutral1%
  • Negative4%

Sentiment Balance

Covering September 2026 — 21 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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