Based on public reviews and response behavior.
200 reviews over 1,852 days (about 3.3 per month). Busiest month: 14% of reviews. Languages: en 97%, unknown 2%, ca 1%.
These figures describe an earlier period, not the last 12 months.
Beauty & Wellness average: score 66.1, rating 4.34 stars, reply rate 39.5%, over 2,432 ranked companies · benchmark 23 Oct 2026
Score
25.6
Industry average 66.1
40.5 below average
Rating
2.21
Industry average 4.34
2.13 below average
Reply rate
—
Industry average 39.5%
not measured
Not ranked
no reviews in the last 12 months
33% of reviews positive, 66% negative
Covering September 2021 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,432 ranked companies in Beauty & Wellness (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.277 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.404). Review the worst months in the trend data to identify specific operational or product issues.
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