Customereye

Pond5

Hobbies & Arts • USwww.pond5.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 56 days (about 54 per month). Busiest month: 55% of reviews — one month dominates this sample. Languages: en 93%, unknown 6%, de 1%.

Overall Score

68/100
Short observation window (56 days)
+17.5 vs. last month4.55 ★ average rating · 100 reviews
68/100 from 100 reviews over 3 months, limited confidence. trend not shown: window under six months. one month holds 55% of the reviews.

Hobbies & Arts average: score 65.3, rating 4.42 stars, reply rate 31.5%, over 2,616 ranked companies · benchmark 22 Oct 2026

Score

67.5

Industry average 65.3

2.2 above average

Rating

4.55

Industry average 4.42

0.13 above average

Reply rate

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Industry average 31.5%

not measured

Competitive Performance Rank

Among ranked Hobbies & Arts companies

#1217of 2616 ranked in Hobbies & Arts
Top 47% · Upper Halfup 399 from last month
#1 (best)#2616 (worst)
#1215Peer
#1216Peer
#1217This company
#1218Peer
#1219Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

68% of reviews positive, 29% negative

68%
positive
  • Positive68%
  • Neutral3%
  • Negative29%

Sentiment Balance

Covering August 2026 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Onboarding
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Pricing
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Response Speed
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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