Plugin Boutique

Hobbies & Arts • United Kingdomwww.pluginboutique.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

−0.8 vs. last month4.61 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#340of 467

Top 73% · Mid Pack

#1 (best)#467 (worst)

#338Peer

#339Peer

#340This company

#341Peer

#342Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 19% negative

80%

positive

Positive80%
Neutral1%
Negative19%

Sentiment Balance

Covering November 2024 — 316 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 19% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

19.7%

Onboarding

15.0%

Customer Support

12.9%

Loyalty

12.2%

Pricing

11.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100

44/100

signal score

•Built from a negative-review share of 36.0% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

81.7%

4★

9.5%

3★

2.5%

2★

1.2%

1★

5.2%

Based on 600 analyzed reviews.

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