Based on public reviews and response behavior.
100 reviews over 762 days (about 4 per month). Busiest month: 16% of reviews. Languages: en 92%, de 3%, fr 2%.
Hobbies & Arts average: score 65.3, rating 4.42 stars, reply rate 31.5%, over 2,616 ranked companies · benchmark 22 Oct 2026
Score
67.4
Industry average 65.3
2.1 above average
Rating
3.85
Industry average 4.42
0.57 below average
Reply rate
—
Industry average 31.5%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 26% negative
Covering June 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 0% negative and 67% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,616 ranked companies in Hobbies & Arts (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 66 mentions with a sentiment score of 76.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.85 stars is 0.6 below the Hobbies & Arts average of 4.4. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
