Customereye

Plümo

Apparel & Fashionwww.plumo.com

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 79 days (about 77 per month). Busiest month: 50% of reviews. Languages: en 100%.

Overall Score

61/100
Short observation window (79 days)
+0.8 vs. last month4.84 ★ average rating · 199 reviews
61/100 from 199 reviews over 3 months, moderate confidence. trend not shown: window under six months. one month holds 50% of the reviews.

Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026

Score

60.7

Industry average 62.9

2.2 below average

Rating

4.84

Industry average 4.25

0.59 above average

Reply rate

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Industry average 39.8%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#914of 1693 ranked in Apparel & Fashion
Top 54% · Mid Pack
#1 (best)#1693 (worst)
#912Peer
#913Peer
#914This company
#915Peer
#916Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

96% of reviews positive, 4% negative

96%
positive
  • Positive96%
  • Neutral1%
  • Negative4%

Sentiment Balance

Covering September 2026 — 31 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 97% of reviews in this period, with 3% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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