Customereye

Planning Portal

Real Estate & Propertywww.planningportal.co.uk

Review data last updated .

Based on public reviews and response behavior.

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77 reviews over 1,603 days (about 1.5 per month). Busiest month: 44% of reviews. Languages: en 100%.

Overall Score

61/100
−25.0 vs. last month3.42 ★ average rating · 77 reviews
61/100 from 77 reviews over 7 months, limited confidence.

Real Estate & Property average: score 69.2, rating 4.36 stars, reply rate 47.3%, over 1,428 ranked companies · benchmark 22 Oct 2026

Score

61.1

Industry average 69.2

8.1 below average

Rating

3.42

Industry average 4.36

0.94 below average

Reply rate

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Industry average 47.3%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#1063of 1428 ranked in Real Estate & Property
Top 74% · Mid Packdown 63 from last month
#1 (best)#1428 (worst)
#1061Peer
#1062Peer
#1063This company
#1064Peer
#1065Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

56% of reviews positive, 43% negative

56%
positive
  • Positive56%
  • Neutral1%
  • Negative43%

Sentiment Balance

Covering October 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Pricing
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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