Customereye

London & Kent Surveyors

Real Estate & Propertywww.lksurveyors.co.uk

Review data last updated .

Based on public reviews and response behavior.

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143 reviews over 353 days (about 12 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

61/100
−11.1 vs. last month4.95 ★ average rating · 143 reviews
61/100 from 143 reviews over 12 months, moderate confidence.

Real Estate & Property average: score 67.5, rating 4.26 stars, reply rate 56.3%, over 619 ranked companies · benchmark 5 Oct 2026

Score

61.0

Industry average 67.5

6.5 below average

Rating

4.95

Industry average 4.26

0.69 above average

Reply rate

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Industry average 56.3%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#419of 619 ranked in Real Estate & Property
Top 68% · Mid Pack
#1 (best)#619 (worst)
#417Peer
#418Peer
#419This company
#420Peer
#421Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

95% of reviews positive, 4% negative

95%
positive
  • Positive95%
  • Neutral1%
  • Negative4%

Sentiment Balance

Covering September 2026 — 9 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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