Customereye

McCallums Property Surveying

Real Estate & Propertymccallums.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 281 days (about 22 per month). Busiest month: 24% of reviews. Languages: en 100%.

Overall Score

61/100
−8.3 vs. last month4.74 ★ average rating · 200 reviews
61/100 from 200 reviews over 10 months, moderate confidence.

Real Estate & Property average: score 67.5, rating 4.26 stars, reply rate 56.3%, over 619 ranked companies · benchmark 5 Oct 2026

Score

60.7

Industry average 67.5

6.8 below average

Rating

4.74

Industry average 4.26

0.48 above average

Reply rate

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Industry average 56.3%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#424of 619 ranked in Real Estate & Property
Top 68% · Mid Pack
#1 (best)#619 (worst)
#422Peer
#423Peer
#424This company
#425Peer
#426Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

91% of reviews positive, 10% negative

91%
positive
  • Positive91%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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