PhysicalTherapy

Professional Certification & Skills • United Stateswww.physicaltherapy.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+15.3 vs. last month4.78 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#220of 281

Top 78% · Bottom Tier

#1 (best)#281 (worst)

#218Peer

#219Peer

#220This company

#221Peer

#222Peer

Overall Customer Sentiment

Below Average

82% of reviews positive, 15% negative

82%

positive

Positive82%
Neutral3%
Negative15%

Sentiment Balance

Covering September 2024 — 17 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

25.9%

Onboarding

24.7%

Pricing

12.3%

Loyalty

9.0%

Customer Support

7.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100

21/100

signal score

•Built from a negative-review share of 20.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

86.5%

4★

8.0%

3★

3.3%

2★

1.5%

1★

0.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.3% of reviews in the last three months were positive, compared with 93.8% in the three months before that.

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