Customereye

Perrin & Rowe

Home & Livingwww.perrinandrowe.co.uk

Review data last updated .

Based on public reviews and response behavior.

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111 reviews over 316 days (about 11 per month). Busiest month: 23% of reviews. Languages: en 100%.

Overall Score

90/100
+7.4 vs. last month4.64 ★ average rating · 111 reviews
90/100 from 111 reviews over 11 months, moderate confidence.

Home & Living average: score 65.9, rating 4.44 stars, reply rate 47.6%, over 3,509 ranked companies · benchmark 6 Oct 2026

Score

90.2

Industry average 65.9

24.3 above average

Rating

4.64

Industry average 4.44

0.20 above average

Reply rate

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Industry average 47.6%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#177of 3509 ranked in Home & Living
Top 5% · Top Tier
#1 (best)#3509 (worst)
#175Peer
#176Peer
#177This company
#178Peer
#179Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

87% of reviews positive, 11% negative

87%
positive
  • Positive87%
  • Neutral3%
  • Negative11%

Sentiment Balance

Covering September 2026 — 8 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 0% negative and 13% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Problem Resolution
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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