General Retail & Marketplaces • United Stateswww.perfectgift.com
Review data last updated .
Based on public reviews and response behavior.
103 reviews over 723 days (about 4.3 per month). Busiest month: 79% of reviews — one month dominates this sample. Languages: en 91%, unknown 8%, da 1%.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
66.1
Industry average 64.6
1.5 above average
Rating
4.04
Industry average 4.29
0.25 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 28% negative
Covering August 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 28% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 103 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 92% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 51 mentions with a sentiment score of 71.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.