Customereye

Swiss Horology

General Retail & Marketplacesswisshorology.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,204 days (about 2.5 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

66/100
4.93 ★ average rating · 100 reviews
66/100 from 100 reviews over 10 months, moderate confidence.

General Retail & Marketplaces average: score 61.8, rating 4.18 stars, reply rate 35.2%, over 2,520 ranked companies · benchmark 9 Oct 2026

Score

66.0

Industry average 61.8

4.2 above average

Rating

4.93

Industry average 4.18

0.75 above average

Reply rate

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Industry average 35.2%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#1046of 2520 ranked in General Retail & Marketplaces
Top 42% · Upper Half
#1 (best)#2520 (worst)
#1044Peer
#1045Peer
#1046This company
#1047Peer
#1048Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

96% of reviews positive, 4% negative

96%
positive
  • Positive96%
  • Neutral0%
  • Negative4%

Sentiment Balance

Covering April 2025 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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