Pendle Sportswear

Apparel & Fashion • United Kingdomwww.pendlesportswear.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

69/100

+3.3 vs. last month4.78 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#29of 330

Top 9% · Top Tier

#1 (best)#330 (worst)

#27Peer

#28Peer

#29This company

#30Peer

#31Peer

Overall Customer Sentiment

Category Leader

85% of reviews positive, 15% negative

85%

positive

Positive85%
Neutral0%
Negative14%

Sentiment Balance

Covering December 2024 — 15 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

20.8%

Delivery Shipping

18.2%

Customer Support

17.0%

Response Speed

12.2%

Loyalty

10.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100

28/100

signal score

•Built from a negative-review share of 21.7% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.7%

4★

4.7%

3★

2.2%

2★

1.0%

1★

2.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.8% of reviews in the last three months were positive, compared with 97.0% in the three months before that.

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