Customereye

Pearson VUE

Professional Certification & Skills • United Kingdomwww.pearsonvue.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 263 days (about 23 per month). Busiest month: 16% of reviews. Languages: en 94%, de 3%, es 1%.

Overall Score

15/100
+17.3 vs. last month1.09 ★ average rating · 200 reviews
15/100 from 200 reviews over 10 months, moderate confidence.

Professional Certification & Skills average: score 71.9, rating 4.63 stars, reply rate 43.8%, over 967 ranked companies · benchmark 30 Oct 2026

Score

15.4

Industry average 71.9

56.5 below average

Rating

1.09

Industry average 4.63

3.54 below average

Reply rate

—

Industry average 43.8%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#966of 967 ranked in Professional Certification & Skills
Top 100% · Bottom Tierup 171 from last month
#1 (best)#967 (worst)
#963Peer
#964Peer
#965Peer
#966This company
#967Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

15% of reviews positive, 85% negative

15%
positive
  • Positive15%
  • Neutral1%
  • Negative85%

Sentiment Balance

Covering September 2026 — 11 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 27% of reviews in this period, with 73% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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