Patriciaspetals

Home & Livingwww.patriciaspetals.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

20/100

−24.3 vs. last month1.17 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#671of 675

Top 99% · Bottom Tier

#1 (best)#675 (worst)

#669Peer

#670Peer

#671This company

#672Peer

#673Peer

Overall Customer Sentiment

Below Average

20% of reviews positive, 78% negative

20%

positive

Positive20%
Neutral2%
Negative78%

Sentiment Balance

Covering May 2023 — 13 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 92% negative and 8% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

29.5%

Pricing

11.8%

Customer Support

11.6%

Communication

11.3%

Loyalty

11.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 29.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH100/100

100/100

signal score

•Built from a negative-review share of 80.7% across this company's analyzed reviews.
•33 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.2avg rating

5★

2.8%

4★

0.7%

3★

1.2%

2★

1.7%

1★

93.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 3.8% of reviews in the last three months were positive, compared with 3.8% in the three months before that.

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