Customereye

PatPat

Apparel & Fashion • United Stateswww.patpat.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
4.08 ★ average rating · 700 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#201of 330
Top 61% · Mid Pack
#1 (best)#330 (worst)
#199Peer
#200Peer
#201This company
#202Peer
#203Peer

Overall Customer Sentiment

Mid Pack

70% of reviews positive, 29% negative

70%
positive
  • Positive70%
  • Neutral1%
  • Negative29%

Sentiment Balance

Covering May 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 683 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
22.1%
Delivery Shipping
19.2%
Pricing
17.0%
Loyalty
11.8%
Customer Support
7.5%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 3.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH64/100
64/100
signal score
  • Built from a negative-review share of 29.0% across this company's analyzed reviews.
  • 10 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
70.6%
4
4.9%
3
3.6%
2
4.0%
1
17.0%

Based on 700 analyzed reviews. Sentiment is slipping: 71.4% of reviews in the last three months were positive, compared with 86.7% in the three months before that.

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