PartyPeteShop

Finance & Insurance • United Stateswww.partypeteshop.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

−12.9 vs. last month4.66 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#299of 373

Top 80% · Bottom Tier

#1 (best)#373 (worst)

#297Peer

#298Peer

#299This company

#300Peer

#301Peer

Overall Customer Sentiment

Below Average

73% of reviews positive, 26% negative

73%

positive

Positive73%
Neutral1%
Negative26%

Sentiment Balance

Covering October 2024 — 15 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

29.7%

Customer Support

16.6%

Loyalty

13.5%

Product Quality

11.0%

Onboarding

9.9%

Most feedback concerns Response Speed.

The most common complaint theme is Problem Resolution, making up 2.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100

42/100

signal score

•Built from a negative-review share of 48.0% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

90.5%

4★

1.2%

3★

0.3%

2★

0.2%

1★

7.8%

Based on 600 analyzed reviews. Sentiment is improving: 91.5% of reviews in the last three months were positive, compared with 84.3% in the three months before that.

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