Customereye

www.parkbcp.co.uk

Automotive & Mobilitywww.parkbcp.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,199 days (about 2.5 per month). Busiest month: 18% of reviews. Languages: en 100%.

Overall Score

45/100
−3.8 vs. last month3.75 ★ average rating · 100 reviews
45/100 from 100 reviews over 6 months, moderate confidence. no reviews in the last 12 months.

These figures describe an earlier period, not the last 12 months.

Automotive & Mobility average: score 62.0, rating 4.11 stars, reply rate 38.4%, over 2,673 ranked companies · benchmark 2 Nov 2026

Score

45.3

Industry average 62.0

16.7 below average

Rating

3.75

Industry average 4.11

0.36 below average

Reply rate

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Industry average 38.4%

not measured

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

59% of reviews positive, 39% negative

59%
positive
  • Positive59%
  • Neutral2%
  • Negative39%

Sentiment Balance

Covering April 2020 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Customer Support
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Product Quality
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Response Speed
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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