OutdoorGB

Apparel & Fashion • United Kingdomwww.outdoorgb.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

+3.7 vs. last month4.27 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#218of 330

Top 66% · Mid Pack

#1 (best)#330 (worst)

#216Peer

#217Peer

#218This company

#219Peer

#220Peer

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 24% negative

76%

positive

Positive76%
Neutral0%
Negative24%

Sentiment Balance

Covering December 2024 — 23 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.2%

Product Quality

14.1%

Response Speed

14.0%

Customer Support

12.5%

Pricing

12.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 5.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100

44/100

signal score

•Built from a negative-review share of 33.7% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

75.8%

4★

5.3%

3★

2.3%

2★

3.0%

1★

13.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 81.5% of reviews in the last three months were positive, compared with 79.9% in the three months before that.

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