Customereye

Onsport

Sporting Goods & Equipmentwww.onsport.com.au

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,753 days (about 1.7 per month). Busiest month: 19% of reviews. Languages: en 100%.

Overall Score

42/100
3.28 ★ average rating · 100 reviews
42/100 from 100 reviews over 9 months, moderate confidence.

Sporting Goods & Equipment average: score 62.6, rating 4.29 stars, reply rate 30.2%, over 82 ranked companies · benchmark 3 Oct 2026

Score

42.1

Industry average 62.6

20.5 below average

Rating

3.28

Industry average 4.29

1.01 below average

Reply rate

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Industry average 30.2%

not measured

Competitive Performance Rank

Among ranked Sporting Goods & Equipment companies

#74of 82 ranked in Sporting Goods & Equipment
Top 90% · Bottom Tier
#1 (best)#82 (worst)
#72Peer
#73Peer
#74This company
#75Peer
#76Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

53% of reviews positive, 47% negative

53%
positive
  • Positive53%
  • Neutral0%
  • Negative47%

Sentiment Balance

Covering June 2025 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Customer Support
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Product Quality
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Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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