Based on public reviews and response behavior.
107 reviews over 304 days (about 11 per month). Busiest month: 18% of reviews. Languages: en 99%, es 1%.
Sporting Goods & Equipment average: score 60.8, rating 4.19 stars, reply rate 25.0%, over 148 ranked companies · benchmark 7 Oct 2026
Score
38.5
Industry average 60.8
22.3 below average
Rating
3.07
Industry average 4.19
1.12 below average
Reply rate
—
Industry average 25.0%
not measured
Among ranked Sporting Goods & Equipment companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 53% negative
Covering September 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes extracted from 107 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 148 ranked companies in Sporting Goods & Equipment (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.150 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.730). Review the worst months in the trend data to identify specific operational or product issues.
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