Customereye

Easton

Sporting Goods & Equipmenteaston.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,369 days (about 1.3 per month). Busiest month: 60% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

38/100
3.23 ★ average rating · 100 reviews
38/100 from 100 reviews over 4 months, moderate confidence. one month holds 60% of the reviews.

Sporting Goods & Equipment average: score 62.6, rating 4.29 stars, reply rate 30.2%, over 82 ranked companies · benchmark 3 Oct 2026

Score

38.0

Industry average 62.6

24.6 below average

Rating

3.23

Industry average 4.29

1.06 below average

Reply rate

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Industry average 30.2%

not measured

Competitive Performance Rank

Among ranked Sporting Goods & Equipment companies

#75of 82 ranked in Sporting Goods & Equipment
Top 91% · Bottom Tier
#1 (best)#82 (worst)
#73Peer
#74Peer
#75This company
#76Peer
#77Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

53% of reviews positive, 44% negative

53%
positive
  • Positive53%
  • Neutral3%
  • Negative44%

Sentiment Balance

Covering October 2021 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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