Based on public reviews and response behavior.
100 reviews over 2,369 days (about 1.3 per month). Busiest month: 60% of reviews — one month dominates this sample. Languages: en 100%.
Sporting Goods & Equipment average: score 62.6, rating 4.29 stars, reply rate 30.2%, over 82 ranked companies · benchmark 3 Oct 2026
Score
38.0
Industry average 62.6
24.6 below average
Rating
3.23
Industry average 4.29
1.06 below average
Reply rate
—
Industry average 30.2%
not measured
Among ranked Sporting Goods & Equipment companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 44% negative
Covering October 2021 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 82 ranked companies in Sporting Goods & Equipment (benchmark 3 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.528 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.958). Review the worst months in the trend data to identify specific operational or product issues.