Based on public reviews and response behavior.
100 reviews over 3,299 days (about 0.9 per month). Busiest month: 6% of reviews. Languages: en 100%.
Sporting Goods & Equipment average: score 62.6, rating 4.29 stars, reply rate 30.2%, over 82 ranked companies · benchmark 3 Oct 2026
Score
32.7
Industry average 62.6
29.9 below average
Rating
1.67
Industry average 4.29
2.62 below average
Reply rate
—
Industry average 30.2%
not measured
Among ranked Sporting Goods & Equipment companies
Only companies with enough recent, scoreable reviews are ranked.
18% of reviews positive, 82% negative
Covering April 2021 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 82 ranked companies in Sporting Goods & Equipment (benchmark 3 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.524 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 32.7 sits in the bottom quarter of about 80 ranked Sporting Goods & Equipment companies (25th percentile: 55, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
