Based on public reviews and response behavior.
100 reviews over 1,406 days (about 2.2 per month). Busiest month: 13% of reviews. Languages: en 98%, de 1%, it 1%.
Sporting Goods & Equipment average: score 62.6, rating 4.29 stars, reply rate 30.2%, over 82 ranked companies · benchmark 3 Oct 2026
Score
31.2
Industry average 62.6
31.4 below average
Rating
2.26
Industry average 4.29
2.03 below average
Reply rate
—
Industry average 30.2%
not measured
Among ranked Sporting Goods & Equipment companies
Only companies with enough recent, scoreable reviews are ranked.
35% of reviews positive, 62% negative
Covering May 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 82 ranked companies in Sporting Goods & Equipment (benchmark 3 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.239 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.880). Review the worst months in the trend data to identify specific operational or product issues.
