Customereye

DiveLife

Sporting Goods & Equipmentdivelife.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 999 days (about 3 per month). Busiest month: 11% of reviews. Languages: en 98%, es 1%, fr 1%.

Overall Score

58/100
+30.0 vs. last month3.44 ★ average rating · 100 reviews
58/100 from 100 reviews over 14 months, moderate confidence.

Sporting Goods & Equipment average: score 63.1, rating 4.31 stars, reply rate 27.2%, over 142 ranked companies · benchmark 30 Oct 2026

Score

57.7

Industry average 63.1

5.4 below average

Rating

3.44

Industry average 4.31

0.87 below average

Reply rate

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Industry average 27.2%

not measured

Competitive Performance Rank

Among ranked Sporting Goods & Equipment companies

#92of 142 ranked in Sporting Goods & Equipment
Top 65% · Mid Packdown 5 from last month
#1 (best)#142 (worst)
#90Peer
#91Peer
#92This company
#93Peer
#94Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

57% of reviews positive, 41% negative

57%
positive
  • Positive57%
  • Neutral2%
  • Negative41%

Sentiment Balance

Covering April 2024 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Response Speed
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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