Customereye

Onkyo

Appliances & Home Electronicswww.onkyo.com

Review data last updated .

Based on public reviews and response behavior.

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53 reviews over 3,597 days (about 0.5 per month). Busiest month: 8% of reviews. Languages: en 87%, de 6%, fr 6%.

Overall Score

25/100
1.57 ★ average rating · 53 reviews
25/100 from 53 reviews over 4 months, limited confidence.

Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 23 Oct 2026

Score

24.9

Industry average 59.2

34.3 below average

Rating

1.57

Industry average 4.02

2.45 below average

Reply rate

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Industry average 33.4%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#1026of 1074 ranked in Appliances & Home Electronics
Top 96% · Bottom Tierdown 3 from last month
#1 (best)#1074 (worst)
#1024Peer
#1025Peer
#1026This company
#1027Peer
#1028Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

34% of reviews positive, 62% negative

34%
positive
  • Positive34%
  • Neutral4%
  • Negative62%

Sentiment Balance

Covering November 2020 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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