Based on public reviews and response behavior.
100 reviews over 453 days (about 6.7 per month). Busiest month: 11% of reviews. Languages: en 100%.
Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,073 ranked companies · benchmark 25 Oct 2026
Score
67.8
Industry average 59.2
8.6 above average
Rating
4.28
Industry average 4.02
0.26 above average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 27% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,073 ranked companies in Appliances & Home Electronics (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 95% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 52 mentions with a sentiment score of 77.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
