OMS

Healthcare & Medical • United Kingdomwww.oms.uk.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

4.80 ★ average rating · 491 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#282of 615

Top 46% · Upper Half

#1 (best)#615 (worst)

#280Peer

#281Peer

#282This company

#283Peer

#284Peer

Overall Customer Sentiment

Above Average

87% of reviews positive, 12% negative

87%

positive

Positive87%
Neutral1%
Negative12%

Sentiment Balance

Covering October 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 475 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

29.5%

Loyalty

20.3%

Customer Support

19.1%

Onboarding

7.6%

Pricing

7.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100

18/100

signal score

•Built from a negative-review share of 18.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

86.6%

4★

9.8%

3★

1.6%

2★

1.2%

1★

0.8%

Based on 491 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 96.6% in the three months before that.

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