Grosvenor Mobility

Healthcare & Medical • United Kingdomwww.grosvenormobility.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

70/100

−12.1 vs. last month4.70 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#42of 615

Top 7% · Top Tier

#1 (best)#615 (worst)

#40Peer

#41Peer

#42This company

#43Peer

#44Peer

Overall Customer Sentiment

Category Leader

90% of reviews positive, 10% negative

90%

positive

Positive90%
Neutral0%
Negative10%

Sentiment Balance

Covering November 2024 — 33 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 12% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

23.3%

Delivery Shipping

15.4%

Product Quality

15.1%

Loyalty

11.7%

Pricing

8.9%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW5/100

5/100

signal score

•Built from a negative-review share of 14.7% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

87.7%

4★

5.3%

3★

1.2%

2★

0.5%

1★

5.3%

Based on 600 analyzed reviews. Sentiment is improving: 98.2% of reviews in the last three months were positive, compared with 90.5% in the three months before that.

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