Customereye

Ofgem

Finance & Insurancewww.ofgem.gov.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,038 days (about 1.5 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

44/100
1.19 ★ average rating · 100 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#856of 1032
Top 83% · Bottom Tier
#1 (best)#1032 (worst)
#854Peer
#855Peer
#856This company
#857Peer
#858Peer

83 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

38% of reviews positive, 58% negative

38%
positive
  • Positive38%
  • Neutral4%
  • Negative58%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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