Customereye

Assurance

Finance & Insurance • United Statesassurance.com

Review data last updated .

Based on public reviews and response behavior.

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141 reviews over 1,834 days (about 2.3 per month). Busiest month: 9% of reviews. Languages: en 97%, unknown 2%, et 1%.

Overall Score

44/100
3.30 ★ average rating · 141 reviews
44/100 from 141 reviews over 18 months, moderate confidence.

Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026

Score

44.4

Industry average 64.0

19.6 below average

Rating

3.30

Industry average 4.23

0.93 below average

Reply rate

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Industry average 47.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#2511of 2796 ranked in Finance & Insurance
Top 90% · Bottom Tier
#1 (best)#2796 (worst)
#2509Peer
#2510Peer
#2511This company
#2512Peer
#2513Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

61% of reviews positive, 38% negative

61%
positive
  • Positive61%
  • Neutral1%
  • Negative38%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Communication
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Product Quality
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Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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