Customereye

ODEON - Ireland

Entertainment & Eventswww.odeoncinemas.ie

Review data last updated .

Based on public reviews and response behavior.

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140 reviews over 7 days (about 609 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

44/100
Short observation window (7 days)
3.84 ★ average rating · 140 reviews
44/100 from 140 reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 100% of the reviews.

Entertainment & Events average: score 62.8, rating 4.11 stars, reply rate 34.0%, over 1,109 ranked companies · benchmark 30 Oct 2026

Score

44.1

Industry average 62.8

18.7 below average

Rating

3.84

Industry average 4.11

0.27 below average

Reply rate

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Industry average 34.0%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#944of 1109 ranked in Entertainment & Events
Top 85% · Bottom Tier
#1 (best)#1109 (worst)
#942Peer
#943Peer
#944This company
#945Peer
#946Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

64% of reviews positive, 32% negative

64%
positive
  • Positive64%
  • Neutral4%
  • Negative32%

Sentiment Balance

Covering October 2026 — 140 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 32% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Pricing
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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