Based on public reviews and response behavior.
Among fully-analyzed Automotive & Mobility companies
71% of reviews positive, 28% negative
Covering January 2023 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Showing 586 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2023.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Customer Support.
The most common complaint theme is Response Speed, making up 8.2% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 601 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 66.7% in the three months before that.
