Customereye

Oakley

Apparel & Fashion • United Kingdomwww.oakley.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

199 reviews over 16 days (about 379 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 96%, es 2%, fr 2%.

Overall Score

55/100
Short observation window (16 days)
3.99 ★ average rating · 199 reviews
55/100 from 199 reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 100% of the reviews.

Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026

Score

54.6

Industry average 64.5

9.9 below average

Rating

3.99

Industry average 4.25

0.26 below average

Reply rate

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Industry average 38.3%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1827of 2361 ranked in Apparel & Fashion
Top 77% · Bottom Tier
#1 (best)#2361 (worst)
#1825Peer
#1826Peer
#1827This company
#1828Peer
#1829Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

62% of reviews positive, 38% negative

62%
positive
  • Positive62%
  • Neutral1%
  • Negative38%

Sentiment Balance

Covering October 2026 — 199 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 38% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Onboarding
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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