Customereye

New York Institute of Art and Design

Schools & Academic Education • United Stateswww.nyiad.edu

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,616 days (about 1.2 per month). Busiest month: 66% of reviews — one month dominates this sample. Languages: en 98%, unknown 2%.

Overall Score

54/100
Short observation window (2616 days)
+25.0 vs. last month4.20 ★ average rating · 100 reviews
54/100 from 100 reviews over 3 months, limited confidence. trend not shown: window under six months. one month holds 66% of the reviews.

Schools & Academic Education average: score 69.5, rating 4.54 stars, reply rate 38.8%, over 1,026 ranked companies · benchmark 2 Nov 2026

Score

54.2

Industry average 69.5

15.3 below average

Rating

4.20

Industry average 4.54

0.34 below average

Reply rate

—

Industry average 38.8%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#908of 1026 ranked in Schools & Academic Education
Top 88% · Bottom Tierup 8 from last month
#1 (best)#1026 (worst)
#906Peer
#907Peer
#908This company
#909Peer
#910Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering June 2019 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Product Quality
Hidden
Customer Support
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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