Based on public reviews and response behavior.
100 reviews over 1,851 days (about 1.6 per month). Busiest month: 9% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Kids & Family average: score 68.1, rating 4.45 stars, reply rate 44.1%, over 168 ranked companies · benchmark 30 Oct 2026
Score
64.9
Industry average 68.1
3.2 below average
Rating
4.82
Industry average 4.45
0.37 above average
Reply rate
—
Industry average 44.1%
not measured
Not ranked
no reviews in the last 12 months
95% of reviews positive, 5% negative
Covering May 2020 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 168 ranked companies in Kids & Family (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 24% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 56 mentions with a sentiment score of 91.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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