Based on public reviews and response behavior.
100 reviews over 1,725 days (about 1.8 per month). Busiest month: 46% of reviews. Languages: en 99%, hi 1%.
Kids & Family average: score 68.1, rating 4.45 stars, reply rate 44.1%, over 168 ranked companies · benchmark 30 Oct 2026
Score
64.8
Industry average 68.1
3.3 below average
Rating
3.53
Industry average 4.45
0.92 below average
Reply rate
—
Industry average 44.1%
not measured
Among ranked Kids & Family companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 30% negative
Covering August 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 168 ranked companies in Kids & Family (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.241 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 24% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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