Customereye

Norwich Camping & Leisure

Hobbies & Arts • United Kingdomwww.norwichcamping.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

69/100
−25.6 vs. last month4.91 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#56of 467
Top 12% · Top Tier
#1 (best)#467 (worst)
#54Peer
#55Peer
#56This company
#57Peer
#58Peer

Overall Customer Sentiment

Category Leader

86% of reviews positive, 12% negative

86%
positive
  • Positive86%
  • Neutral2%
  • Negative12%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.7%
Customer Support
17.6%
Product Quality
15.5%
Response Speed
13.4%
Pricing
10.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • Built from a negative-review share of 21.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
92.8%
4
5.7%
3
1.2%
2
0.0%
1
0.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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