Construction & Industrial • Elyriawww.northshorecommercialdoor.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 3,329 days (about 5.5 per month). Busiest month: 44% of reviews.
Construction & Industrial average: score 66.0, rating 4.56 stars, reply rate 45.4%, over 1,926 ranked companies · benchmark 11 Oct 2026
Score
60.4
Industry average 66.0
5.6 below average
Rating
4.22
Industry average 4.56
0.34 below average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 31% negative
Covering August 2024 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,926 ranked companies in Construction & Industrial (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.118 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 2% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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