Based on public reviews and response behavior.
1,515 reviews over 1,894 days (about 24 per month). Busiest month: 27% of reviews. Languages: en 87%, unknown 13%, fr 0%.
Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026
Score
57.0
Industry average 66.2
9.2 below average
Rating
2.56
Industry average 4.37
1.81 below average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
36% of reviews positive, 62% negative
Covering September 2026 — 220 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 36% of reviews in this period, with 62% negative and 2% neutral.
Share of theme mentions
Themes from the 1,515 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,252 ranked companies in Healthcare & Medical (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.200 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 57.0 sits in the bottom quarter of about 2,300 ranked Healthcare & Medical companies (25th percentile: 57, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
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