Luosh USA

Healthcare & Medical • United Statesluoshusa.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

−25.0 vs. last month4.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#318of 615

Top 52% · Mid Pack

#1 (best)#615 (worst)

#316Peer

#317Peer

#318This company

#319Peer

#320Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%

positive

Positive84%
Neutral2%
Negative15%

Sentiment Balance

Covering August 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

22.8%

Delivery Shipping

21.5%

Response Speed

14.2%

Customer Support

11.2%

Loyalty

10.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 20.0% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.0%

4★

6.2%

3★

1.8%

2★

1.0%

1★

2.0%

Based on 600 analyzed reviews. Sentiment is slipping: 88.9% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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