Customereye

Next

General Retail & Marketplaceswww.next.co.uk

Review data last updated .

Based on public reviews and response behavior.

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619 reviews over 4,327 days (about 4.3 per month). Busiest month: 31% of reviews. Languages: en 98%, unknown 1%, us 1%.

Overall Score

52/100
+3.9 vs. last month3.35 ★ average rating · 619 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#1092of 1610
Top 68% · Mid Pack
#1 (best)#1610 (worst)
#1090Peer
#1091Peer
#1092This company
#1093Peer
#1094Peer

250 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Mid Pack

48% of reviews positive, 51% negative

48%
positive
  • Positive48%
  • Neutral1%
  • Negative51%

Sentiment Balance

Covering August 2026 — 189 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 32% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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