Customereye

Love Energy Savings

General Retail & Marketplaces • United Kingdomwww.loveenergysavings.com

Review data last updated .

Based on public reviews and response behavior.

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156 reviews over 82 days (about 58 per month). Busiest month: 42% of reviews. Languages: en 94%, unknown 5%, it 1%.

Overall Score

57/100
Short observation window (82 days)
−4.4 vs. last month4.66 ★ average rating · 156 reviews
57/100 from 156 reviews over 3 months, moderate confidence. trend not shown: window under six months.

General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 23 Oct 2026

Score

57.3

Industry average 64.8

7.5 below average

Rating

4.66

Industry average 4.32

0.34 above average

Reply rate

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Industry average 35.5%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2105of 3027 ranked in General Retail & Marketplaces
Top 70% · Mid Packdown 56 from last month
#1 (best)#3027 (worst)
#2103Peer
#2104Peer
#2105This company
#2106Peer
#2107Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral0%
  • Negative12%

Sentiment Balance

Covering August 2026 — 33 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 12% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Onboarding
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Pricing
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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