Customereye

New York Theatre Guide

Entertainment & Eventswww.newyorktheatreguide.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 105 days (about 29 per month). Busiest month: 44% of reviews. Languages: en 96%, unknown 3%, ca 1%.

Overall Score

68/100
Short observation window (105 days)
−3.5 vs. last month4.50 ★ average rating · 100 reviews
68/100 from 100 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Entertainment & Events average: score 62.1, rating 4.06 stars, reply rate 33.5%, over 1,154 ranked companies · benchmark 2 Nov 2026

Score

68.4

Industry average 62.1

6.3 above average

Rating

4.50

Industry average 4.06

0.44 above average

Reply rate

—

Industry average 33.5%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#458of 1154 ranked in Entertainment & Events
Top 40% · Upper Halfdown 9 from last month
#1 (best)#1154 (worst)
#456Peer
#457Peer
#458This company
#459Peer
#460Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative24%

Sentiment Balance

Covering August 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Onboarding
Hidden
Problem Resolution
Hidden
Delivery Shipping
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Entertainment & Events