Customereye

New York Theatre Guide

Entertainment & Eventswww.newyorktheatreguide.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 105 days (about 29 per month). Busiest month: 44% of reviews. Languages: en 96%, unknown 3%, ca 1%.

Overall Score

68/100
Short observation window (105 days)
−3.5 vs. last month4.50 ★ average rating · 100 reviews
68/100 from 100 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Entertainment & Events average: score 52.7, rating 3.89 stars, reply rate 32.9%, over 492 ranked companies · benchmark 16 Sept 2026

Score68.4vs 52.715.7Rating4.50vs 3.890.61Reply ratevs 32.9%

Competitive Performance Rank

Among ranked Entertainment & Events companies

#74of 492 ranked in Entertainment & Events
Top 15% · Top Tier
#1 (best)#492 (worst)
#72Peer
#73Peer
#74This company
#75Peer
#76Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative24%

Sentiment Balance

Covering August 2026 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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