General Retail & Marketplaces • United Kingdomwww.musicmagpie.co.uk
Review data last updated .
Based on public reviews and response behavior.
299 reviews over 18 days (about 506 per month). Busiest month: 65% of reviews — one month dominates this sample. Languages: en 90%, unknown 7%, da 1%.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
68.8
Industry average 64.6
4.2 above average
Rating
4.53
Industry average 4.29
0.24 above average
Reply rate
—
Industry average 36.9%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 20% negative
Covering September 2026 — 193 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 20% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 299 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.156 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 90% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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